After shipped out, we will send you a ship notification email with tracking information.
Delivery Time
Delivery Time= Processing Time+Shipping Time
Processing Time
Before shipping your order, normally Fullmaze needs 3-5 business days to prepare your products, do strict quality-control tests, and carefully package the items, so the processing time is separate from the shipping time.
Shipping Time
Arrives in 8-15 business days (It depends on where you are and customs clearance speed)
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery time by your address and order. We may ship your order with separate packages, items that have inventory will be shipped first.
＊Please note that Shipping time is estimated and commences from the date of shipping, rather than the date of order. Processing and shipping time estimates do not account for holidays or non-business days.
We are excited to offer international shipping for most destinations of the world. If you have any further questions, please contact our customer services at service@fullmaze.com.
- Free Shipping Order
Order Over $59.99 Get Free Shipping
Standard Shipping: 7.99$
Standard Delivery of France, Germany, and United Kingdom: $6.99
- About Tax
In rare cases, orders may be charged customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
If you are requested to pay customs duties, please contact service@fullmaze.com. providing the receipt of the payment, we will cover the 100% amount for you.
- DO YOU DELIVER INTERNATIONALLY
We offer international shipping to most countries. Unfortunately, we are unable to deliver to the following areas: Asia, Africa
For information about the customs process:
Email: service@fullmaze.com
Please note, we may be subject to various rules and restrictions in
relation to some international deliveries and you may be subject to
additional taxes and duties over which we have no control. If such
cases apply, you are responsible for complying with the laws
applicable to the country where you live and will be responsible for
any such additional costs or taxes.
- ARE THERE OTHER SHIPPING RESTRICTIONS
Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
- WHAT HAPPENS IF MY ORDER IS DELAYED （Tracking Delivery）
You will be reminded by our logistics email when you successfully place an order and the package starts to mail.
All orders will be provided with one or multiple tracking numbers(a notification email will be sent to your email address) as soon as the label is created by our warehouses or facilities. In most cases, the tracking becomes life within a day after we finish processing your order, however, carrier limitations might cause delays. Please rest assured, that your order is on the way to reach you soon!
As the recipient it will be your sole responsibility to track your order and submit the necessary document required to the customs or courier, we will not be responsible for any loss if you fail to follow all the requirements customs or courier ask(it is highly recommended that you provided your correct and efficient contact methods that making sure you are reachable).
If your order is delayed, please contact us via email service@fullmaze.com, and we will check the situation with the transportation company in time. Thanks for your understanding and support.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
- HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Email:service@fullmaze.com